klarna CS as a stakeholder is disconnected from its upstream supplier engineering teams.

A ticket needs to be discussed with PO/PM/AL (whatever works in respective team, its all the same)

and that can take several weeks if not months, to resolve.

There are independent ideas discussed across teams to abandon X process and integrate some solution to automate this.

Some Mid level engineer suggests something to the AL and it sounds fantastic idea without discussing nuances with the architect and bringing other teams of the same Group/Vertical on-board. If only pre-reads and going fast meant going right.

Klarna CS is a reflection of its entire engineering approach. Incoherent.